Privacy Policy

1. Introduction

Welcome to NPLabs ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual laboratory platform and related services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number)
• Account credentials
• Payment information
• Institutional affiliation (school/university)

Usage Data

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Lab simulation interactions and progress

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process transactions
• Improve user experience
• Develop new features
• Communicate with users
• Monitor usage and analyze trends
• Prevent fraud and enhance security

4. Data Sharing and Disclosure

We may share information with:

• Service providers (payment processors, hosting services)
• Educational institutions (for institutional accounts)
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption
• Regular security audits
• Access controls
• Data anonymization where possible

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@nplabs.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Authenticate users
• Remember preferences
• Analyze usage patterns

You can control cookies through your browser settings.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: